Phuket Emergency Numbers: Ambulance, Police and Tourist Police

In Phuket call 1669 for an ambulance, 191 for police, 199 for fire and rescue and 1155 for the Tourist Police. Bangkok Hospital Phuket takes critical-care calls on 1719. Public hospital ward numbers are not confirmed here, so call the ambulance line first.

By Vincent Nguyen and team

Which number to call

Phuket uses the national numbers. Keep them in your phone before you need them.

For an accident at sea, call 1199. The Water Accident Investigation Bureau line is 1196.

The Tourist Police hotline 1155 is available 24 hours. If you cannot get the response you need from the medical hotline, call 1155 for the Tourist Police or 191 for the Royal Thai Police.

What the 1669 line covers

The 1669 line is part of a countrywide network and is free of charge. The line serves critical emergency patients outside medical facilities, and an emergency inside a facility goes through that facility’s own system.

Officers ask detailed history questions to assess the patient. A team cannot always be sent because the case may not be a real emergency, and officers may then advise other services.

For a critical emergency patient the team takes the patient to the nearest hospital. Most private hospitals run their own ambulances for emergencies within reasonable distances, usually for a fee.

What to say on the phone

Stay calm and run through the same list each time. The order below follows the national emergency medicine advice.

1. Say what happened and what kind of patients or injured people there are.
2. State the place and the route to the scene clearly.
3. Give sex, age range, symptoms and the number of patients or injured.
4. Say how conscious the patient is.
5. Mention risks that could recur, such as being in the middle of the road or a vehicle with gas fuel.
6. Give your name and a phone number that can be reached.
7. Give first aid as the officer advises, then wait for the rescue team to take the patient to hospital.

Bangkok Hospital Phuket

Call 1719 for immediate critical care at Bangkok Hospital Phuket. Its emergency physicians, nurses and specialised teams are ready 24/7. Critical patients move by ground, water and air transport.

The hospital is at 2 / 1 Hongyok, Hongyokutis Rd, Taladyai, Muang, Phuket 83000, main line 076 254 425. The international patient desk is +66(0)76 254425, and the team speaks more than 10 languages.

Bangkok Hospital Siriroj

Bangkok Hospital Siriroj offers 24-hour Emergency and Trauma Services. The published address is 44 Chalermprakiat Ror 9 Rd, Phuket 83000, and the telephone number is +66 76 361 888.

It sits just outside Phuket town on highway 402. Siriroj suits you when you are on the Phuket Town side of the island.

Dibuk Hospital

Dibuk Hospital is open 24 hours. Its phone numbers are 076 298 298 and 076 609 050.

The address is No. 89/8-9 Moo 2, Chao Fah Road, Wichit Subdistrict, Muang District, Phuket 83000.

Vachira Phuket Hospital and Patong Hospital

Vachira Phuket Hospital (โรงพยาบาลวชิระภูเก็ต) is the main government hospital in Phuket Town, on Yaowarad Road. Patong Hospital sits on the west coast in Patong.

In an emergency, call 1669 and the team takes a critical patient to the nearest hospital.

If a government hospital provides no one to translate, contact the Tourist Assistance Centre via the Tourist Police on 1155.

Tourist Police in Phuket

The Tourist Police hotline is 1155. The Phuket office is in Phuket Town.

Tourist fraud has its own desk. The Prevention and Assistance in Tourist Fraud Center in Phuket is at Phuket International Airport, tel +66 76 327100.

Paying and insurance in an emergency

Showing your passport is mandatory at both public and private hospitals to get treatment. All hospitals require a guarantee of payment before treating patients.

In August 2026 the NIEMS secretary-general ordered that insurance rights, facility registration or ability to pay must not be used as grounds to refuse an emergency patient timely emergency operations.

Contact your insurance or medical assistance company quickly if you are referred to a medical facility for treatment. See Phuket SIM cards to keep a working number on you.

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Not confirmed: Emergency-room phone numbers for Vachira Phuket Hospital and Patong Hospital are not confirmed from an official page. Call the ambulance line or the Tourist Police instead of hunting for a ward number.

General information checked against the sources listed above, not legal advice for your situation. Rules and office practice change; confirm with the immigration office or a licensed adviser before you act. See how guides are checked.

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